Nothing is more important to us than your complete chocolatey satisfaction. We check weather conditions for every destination and take special care when packing your order to ensure your chocolate arrives in tip-top condition.
Please note that our factory will be closed on 12/25-26 and 1/1 for the holidays. Orders placed after 11am PST on Thursday 12/21 will ship on Wednesday, 12/27. Orders placed after 11am PST on Wednesday 12/27 will ship on Tuesday 1/2. Happy holidays!
|Purchase Amount||FedEx Ground*||FedEx 2-Day||FedEx Overnight|
|Up to $49.99||$8.00||$18.00||$27.00|
|$50.00 - $99.99||$10.00||$22.00||$32.00|
|$100.00 - $149.99||$13.00||$26.00||$34.00|
|$150.00 - $199.99||$16.00||$28.00||$37.00|
|$200.00 and over||Free||$31.00||$42.00|
*Apologies, we are unable to ship Ground to most states during the warmer months.
FedEx Shipping Schedule
Overnight: Place your order before 11am PST Monday-Thursday and we’ll ship the same business day, to arrive the following day. Orders placed after 11am Thursday will ship the following Monday.
2-Day: Place your order before 11am PST Monday-Wednesday and we’ll ship the same business day, to arrive 2 days after order placement. Orders placed after 11am Wednesday will ship the following Monday.
Ground: Place your order before 11am PST Monday-Wednesday and we’ll ship the same business day, to arrive 2-3 days after order placement. Orders placed after 11am Wednesday will ship the following Monday.
Please refer to our holiday specific shipping guide below to determine when to place an order for arrival by said holiday.
|Holiday||FedEx Ground||FedEx 2-Day||FedEx Overnight|
|Valentine's Day||Mon. 2/8 by 11am PST||Wed. 2/10 by 11am PST||Thur. 2/11 by 11am PST|
|Easter||Mon. 4/10 by 11am PST||Wed. 4/12 by 11am PST||Thur. 4/13 by 11am PST|
|Mother's Day||Mon. 5/8 by 11am PST||Wed. 5/10 by 11am PST||Thur. 5/11 by 11am PST|
|Father's Day||Mon. 6/12 by 11am PST||Wed. 6/14 by 11am PST||Thur. 6/15 by 11am PST|
|Halloween||Tue. 10/24 by 11am PST||Wed. 10/25 by 11am PST||Mon. 10/30 by 11am PST|
|Thanksgiving||Wed. 11/15 by 11am PST||Mon. 11/20 by 11am PST||Tue. 11/21 by 11am PST|
|Christmas & Hanukkah||Thur. 12/14 by 11am PST||Wed. 12/20 by 11am PST||Thur. 12/21 by 11am PST|
|New Year's||Fri. 12/22 by 11am PST||Tue. 12/26 by 11am PST||Wed. 12/27 by 11am PST|
Signature Release and Shipping Address
Please remember chocolate is very sensitive to warm temperatures. Make sure that the shipping address provided is the best address to ensure safe delivery of your chocolate, and that someone will be there to receive your package. If no one is home, FedEx will leave your package on your doorstep and we don’t want it to melt!
Apologies, we are unable to ship to P.O. Boxes, APO/FPO addresses, and international addresses.
Warm Weather Shipping
During the summer months, or as the weather requires, we may need to wrap our chocolate in dry ice and gel packs to ensure the safety of your shipment.
Please make sure that you, or the lucky recipient, will be available at the specified shipping address when the goodies are expected to arrive. We don’t want melted chocolate on your doorstep!
We may not ship a package on Thursday or Friday to avoid our chocolate melting over the weekend. Please see the timelines in the above FedEx Shipping section for further details.
Large or Special Order Lead Time
Please allow an extra business day for handling time on orders over $500 and for gift basket orders.
Please refer to the product page for Wedding Favors for their specified lead times.
If you have any questions regarding our shipping policies, or if you are not 100% satisfied with your delivery, please contact Customer Service at 1.877.427.7915.